How to cancel Posted Packing Slip for Sales Order in Ax 2012

In case if you want to abort posted packing slip for Sales order, there is a way here. In the following screen print, SO is packing slip posted;



To cancel the packing slip, click on the above mentioned highlighted menu ‘Packing slip’. System opens the following form;

Click on Cancel;

SO PS Cancel






Once ‘Cancel’ is clicked, system throws the following info message;

SO PS Cancel Confirmation





Click ‘Yes’ & system cancel the packing slip.

System also enabled back ‘Packing slip’ menu button. See the following screen;

SO PS Re Enable


To reconfirm if packing slip is cancelled and quantity is not delivered, refer the following navigation;

Accounts receivables-> Common -> Sales orders -> All sales orders -> Select related sales order -> Click on General menu -> Click on ‘Line quantity’ menu button

SO PS Cancel Deliver Remainder






See the highlighted field where system shows deliver remainder is 1 i.e. packing slip is successfully cancelled.

P.S. Once order is invoiced, you can not use this functionality.


Happy Learning!

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